Privacy Policy

1. Introduction

Adelaide Finance Broker ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and broker matching service.

Adelaide Finance Broker is an introducer service that connects individuals with licensed finance brokers. We are not a finance broker ourselves and do not provide financial advice or credit assistance.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our contact form or enquiry form
• Call us to request broker matching
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include:

• Your name
• Email address
• Phone number
• Suburb or location
• Type of finance you're seeking
• Any additional information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Match you with an appropriate licensed finance broker based on your needs and location
• Communicate with you about your enquiry
• Share your contact details with our partner brokers so they can contact you
• Improve our services and website
• Comply with legal obligations

4. Information Sharing

Important: When you submit an enquiry, we share your information with licensed finance brokers in our partner network who can assist with your specific needs. These brokers will contact you directly.

Our partner brokers are licensed credit representatives regulated by ASIC and are members of industry bodies such as MFAA (Mortgage & Finance Association of Australia) or FBAA (Finance Brokers Association of Australia).

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for us to contact you

7. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This information is aggregated and anonymous.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: loans@adelaidefinancebroker.com.au
• Phone: (08) 7184 5626

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.